Support centre
Everything about our games, your account, how we keep your details safe and the policies that apply when you play.
Our games
All 31 games on Opal Accessories are made by our own studio and stored on our own server. Each one opens in a frame on its own page.
Do I need to sign in to play?
No. Every game works without an account. Signing in adds a saved coin balance, daily coins, level points and a list of your recent games.
A game won't load. What can I do?
Press "Restart game" under the game, then refresh the page. Make sure your browser is up to date and that you're not blocking frames from opalaccessories.com. If it still won't load, tell us which game and which device.
Are the results fair?
Yes. Results in our games are random and every player gets the same game. Past results don't change future ones.
Can I win real money or prizes?
No. Coins are virtual and only for fun. They can't be bought, cashed out, sold or exchanged for anything of value.
Which devices are supported?
Any modern browser on desktop, tablet or phone: Chrome, Safari, Edge and Firefox. Use "Full screen" for the best view on a phone.
Your account
An account is free and optional. It keeps your coins, level and recently played games on our server, so they're there on any device.
What do I need to sign up?
Your first and last name, your email address, a UK phone number and a password of at least 8 characters with a letter and a number. You must be 18 or over and live in the UK.
How does "Continue with Google" work?
Google confirms who you are and sends us your name and verified email address. Our server checks this with Google directly before signing you in. The first time, we'll ask for your phone number to finish your account.
I forgot my password.
Use our contact form with the topic "Forgot password" and the email on your account. For your security we never send passwords by email.
Why is my account locked?
After five wrong passwords in a row, we pause sign-in for that account for 15 minutes to protect it. Wait, then try again.
How do coins and levels work?
New accounts start with 50,000 coins. You can collect 10,000 more every 24 hours from your account page. Points from joining, daily coins and opening games move you up through five opal grades, from Potch to Black Opal.
How do I delete my account?
Sign in, open My account and use "Delete my account". The file holding your account is removed from our server straight away.
How we keep your details safe
Our sign-up, sign-in and contact forms are processed on our server. Here's what that means for you.
Server-side forms
When you press a button on one of our forms, the details go securely to our server. The server checks them, saves what's needed and sends you on to the next page. Nothing is processed or stored in your browser.
Hashed passwords
Your password is turned into a one-way code (a hash) before it's saved. It can't be turned back into your password, and it never appears in our records or emails.
Protected account files
Each account is saved as a protected file on our server that can't be opened from the web. Only the details shown on your account page are ever sent back to your browser.
Verified Google sign-in
If you use Google, our server checks the sign-in directly with Google before letting you in. We never see your Google password.
Sign-in protection
Five wrong passwords pause sign-in for 15 minutes. You stay signed in with a secure, http-only cookie that ends when you close your browser.
No payment details
There's nothing to buy, so we never ask for or hold card or bank details. If anyone asks you for them in our name, please tell us.
Our policies
The rules that apply when you use Opal Accessories, written in plain English.
Terms and conditions
Who can play, how accounts and virtual coins work, and what we expect from players.
Read the termsPrivacy policy
What we collect, why, how long we keep it and your rights under UK data protection law.
Read the privacy policyCookie policy
The single necessary cookie we use and what your browser remembers for you.
Read the cookie policyResponsible play
Keeping play fun, taking a break, restricting your account and where to get help.
Read about responsible playAge and location
Opal Accessories is only for adults aged 18 or over who live in the United Kingdom.
Who can playFair play
One account per person, no automated play and no misuse of the site or its games.
Acceptable useStill need help?
Send us a message and we'll reply by email, usually within 2 working days. For breaks, restrictions or deletion you can also use the Player Care form.